Step 4
Get better at asking — and better at checking
You already know how to ask good questions. You brief executives, ministers and elected members, steer boards, challenge consultants. That's the core skill. AI just needs you to practise it in a new way.
The better your prompt, the better the output. Be specific. Give context. Say what you want and what you don't want. If the first answer isn't right, don't start again — refine the question.
Think of it as a dialogue, not a search
The biggest mistake new users make is treating AI like Google — one question, one answer, done. That's not how it works. The real power comes from conversation.
When you get a response, interrogate it. Ask "Why did you suggest that approach?" or "What are the risks with this?" or "Give me three alternatives." Push back. Ask for sources. Request it in a different format. Say "That's too long — give me the three most important points."
You wouldn't accept the first draft from a junior colleague without questions. Don't accept it from AI either. The dialogue is where the value emerges — and where you learn what works.
Checking is the essential skill
AI will confidently present information that's wrong. It will invent sources. It will miss nuance. Your job is to check — not to trust. This is called hallucination, and it happens more often than you'd expect.
Build checking into your workflow. When AI gives you statistics, verify them. When it cites a report, find the original. When it makes a recommendation, ask yourself what it might have missed. This isn't busywork — it's the difference between using AI well and being embarrassed by it.
This is the skill that separates useful AI from dangerous AI. And it's a leadership skill, not a technical one. You've spent your career knowing when to trust an answer and when to dig deeper. Apply that here.
Try this now
Take something you asked AI for recently. Don't just read the answer — have a conversation with it. Ask follow-up questions. Challenge its assumptions. Check one fact. Get in the habit of dialogue, not just query.